Return Policy


Return Policy

This Return Policy outlines the conditions under which products purchased through talkingastro.com, including its mobile website and application (the “Platform”), may be returned or exchanged.

By placing an order on the Platform, you agree to the terms mentioned below.

1. Return & Exchange Window

  • We offer return or exchange within 7 days from the date of purchase.

  • If 7 days have elapsed since the date of purchase, the item will not be eligible for return, exchange, or refund under any circumstances.

2. Eligibility Conditions

To be eligible for a return or exchange:

  1. The product must be unused, unwashed, and in the same condition as received.

  2. The product must be returned in its original packaging, including tags, labels, and accessories.

  3. Products purchased under sale, discount, or promotional offers may not be eligible for return or exchange unless explicitly stated at the time of purchase.

  4. Exchanges are permitted only if the product is found to be defective or damaged upon inspection.

3. Non-Returnable Products

  • Certain categories of products may be exempt from returns or refunds.

  • Such exemptions will be clearly communicated at the time of purchase.

  • Requests for return or exchange for these exempted items will not be entertained.

4. Return & Exchange Process

  • Once a return or exchange request is raised and accepted, the returned product must be sent back as per the instructions provided.

  • After receiving the returned item, it will be inspected for quality and eligibility.

  • You will receive an email notification confirming receipt of the returned product, Returns will be accepted with in 7 days.

  • If the product passes the quality check, the return or exchange will be processed in accordance with our policies.

5. Approval & Processing

  • Approval of return or exchange is subject to successful inspection.

  • If approved:

    • Exchanges will be initiated as per product availability.

    • Refunds, if applicable, will be processed as per our Refund Policy.

  • If the product does not meet eligibility criteria, the request may be rejected and the product returned to the customer.

6. Final Decision

The decision of TALKINASTRO OCCULT SERVICES PRIVATE LIMITED regarding returns and exchanges shall be final and binding.

Company Details

Company Name:
TALKINASTRO OCCULT SERVICES PRIVATE LIMITED

Registered Address:
Sirathu, Uttar Pradesh, India

Customer Support:
Email: customersupport@talkingastro.com
Support Hours: Monday – Friday (9:00 AM – 6:00 PM)


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