TalkingAstro App
This Privacy Policy explains how TALKINASTRO OCCULT SERVICES PRIVATE LIMITED (“Company”, “we”, “our”, “us”) collects, uses, stores, shares, and protects your personal data when you access or use our website https://talkingastro.com, including its mobile site and mobile application (collectively referred to as the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy, our Terms of Use, and other applicable policies. If you do not agree, please do not use the Platform.
The Platform operates only within India.
Your personal data is primarily stored and processed in India.
This Privacy Policy is governed by the laws of India, including:
Information Technology Act, 2000
IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Applicable data protection and privacy laws
We may collect personal and non-personal information when you:
Register or create an account
Use services on the Platform
Contact customer support
Make payments
May include:
Name
Date of birth
Address
Mobile number
Email ID
Identity or address proof (if required)
May include:
Payment instrument details (processed via secure third-party gateways only)
Biometric or facial data (only if you explicitly opt-in for specific features)
You may choose not to provide certain information; however, this may limit access to some services.
We may automatically collect:
Usage patterns
Preferences
Transaction history
Interaction logs
This data is analyzed in an aggregated and anonymized manner to improve services.
Some services may be provided by third-party sellers or partners.
If they collect data directly from you, their privacy policies will apply.
We are not responsible for third-party privacy practices and recommend reviewing their policies carefully.
⚠️ Security Alert:
We will never ask for your:
Debit/Credit card PIN
Net banking password
OTP
If you receive such a request claiming to be from us, report it immediately to law enforcement.
We use your data to:
Provide requested services
Process payments and transactions
Communicate order updates and service information
Improve user experience
Detect fraud and prevent misuse
Enforce legal and contractual obligations
Send promotional communications (opt-out available)
Failure to provide required permissions may affect service availability.
We may share your data with:
Our group companies and affiliates
Sellers and service providers
Logistics partners
Payment gateways (including PhonePe)
Government or regulatory authorities (if legally required)
Data sharing is limited to what is necessary and lawful.
We may disclose personal data if required to:
Comply with legal obligations
Enforce Terms of Use
Protect user safety, rights, or property
Prevent fraud or illegal activities
We implement reasonable security practices to protect your data, including:
Secure servers
Access control mechanisms
Encrypted payment processing
However, internet transmission is not completely secure, and users accept inherent risks.
You are responsible for safeguarding your login credentials.
You may request account deletion through platform settings or by contacting us.
Deletion may be delayed if:
There are pending disputes
Legal obligations exist
Transactions are incomplete
Data is retained only as long as required by law or business necessity.
Anonymized data may be retained for analytics and research.
You have the right to:
Access your personal data
Update or correct your data
Request deletion (subject to legal limitations)
These actions can be performed through your account or by contacting us.
By using the Platform, you consent to:
Collection, storage, and processing of your data
Communication via SMS, email, calls, or messaging apps
You may withdraw consent by writing to the Grievance Officer (details below).
Withdrawal is prospective only and may limit service access.
We may update this Privacy Policy periodically.
Significant changes will be communicated as required by law.
Company Name:
TALKINASTRO OCCULT SERVICES PRIVATE LIMITED
Registered Address:
Sirathu, Uttar Pradesh, India
Email: talkingastros@gmail.com
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)