Refund and Cancellation Policy

Refund & Cancellation Policy

This Refund and Cancellation Policy explains how you can cancel an order or request a refund for products or services purchased through the talkingastro.com platform, including its mobile website and mobile application (the “Platform”).

By placing an order on the Platform, you agree to the terms outlined below.

1. Cancellation Policy
Cancellation requests will be considered only if made within 7 days from the date of placing the order.
Cancellation requests may not be accepted if: The order has already been communicated to the seller/merchant listed on the Platform, or the seller has initiated the shipping process, or the product is out for delivery.
In such cases, you may choose to reject the product at the time of delivery, subject to the seller’s return policy.

2. Damaged, Defective, or Incorrect Products
If you receive a product that is damaged, defective, or different from what was displayed, you must report it to our customer support team within 7 days of receiving the product.
The request will be reviewed after verification by the respective seller or merchant.
Based on verification, an appropriate resolution such as refund, replacement, or rejection of the request will be decided.

3. Manufacturer Warranty Products
For products covered under a manufacturer’s warranty, all warranty-related issues must be addressed directly with the manufacturer.
The Company shall not be responsible for warranty claims unless explicitly stated otherwise.

4. Refund Processing
If a refund request is approved by TALKINASTRO OCCULT SERVICES PRIVATE LIMITED, the refund will be initiated within 5 working days.
The refunded amount will be credited to the original payment method used at the time of purchase.
Refund timelines may vary depending on the bank, payment gateway, or financial institution, and the Company shall not be responsible for delays beyond its control
Replacement product will be delivered with in 5 to 7 working days.

5. Contact for Refund & Cancellation Requests

For any cancellation or refund-related queries, users must contact us through the details provided below.

6. Company Details

Company Name:
TALKINASTRO OCCULT SERVICES PRIVATE LIMITED

Registered Address:
Sirathu, Uttar Pradesh, India

Customer Support Contact:
Website: https://talkingastro.com